For far too long, medication management has been one of the most stress-inducing parts of going through fertility treatment. From the high costs to the precise timing and complex regimens, small mistakes can quickly become costly and derail even the most attentive individual’s cycle. And in today’s climate of uncertainty, circumstances entirely outside of a person’s control can lead to added costs and frustrations.
That’s why we’re excited to announce Carrot Rx, powered by Schrafts 2.0 — a single source for all of your fertility medication needs that offers unparalleled efficiency, cost savings, premium support, and flexibility to ensure that every fertility experience is as seamless as possible.
Carrot Rx, launching this May, completely transforms the fertility medication experience from cold and complicated to personalized and pleasant. The entire experience is personalized for each member, designed to address their needs, get them the right information when they need it, and build their confidence. It will be available for Carrot members in the U.S.
And for those embarking on their fertility journeys in periods of uncertainty, we also offer refunds for any cancelled cycles. Carrot Rx provides retail pharmacy services, as well as financial administration of pharmacy reimbursement programs and services. This new component of the life-changing Carrot experience will make a huge difference for anyone going through fertility care.
Exceptional fertility care & personalized support, every step of the way
From the first interaction with Carrot Rx, the experience is centered around providing the member with the highest-quality, attentive support. When their first medication package arrives, members will be greeted with an experience unlike any other in Rx — a user-friendly guide to what’s in the box, clear, color-coded instructions to help with storage and use, and the option to get in touch with a clinician to walk through all of the contents in real time.
And if a member has questions at any point in their cycle, our clinicians are only a call away, anytime, day or night, with a dedicated phone line that never sends anyone to voicemail. And as the leading global fertility benefit provider, Carrot is proud to offer multi language support for all members in the Carrot Rx program.
With accessible care navigators and support tailored to each member's unique needs, Carrot Rx increases confidence throughout every step of the process.
All of your fertility medications, available at the best price
Through a combination of negotiated rates and smart inventory management, Carrot Rx saves its members up to 60% on their medications. And beyond that, drug costs can be covered directly with a member’s Carrot benefit — that means no more extra billing to manage or waiting for reimbursements, giving every Carrot member more financial freedom to pursue parenthood in the way that works best for them.
Carrot’s COVID-19 Rx Guarantee
With pressures on the healthcare system due to the ongoing COVID-19 pandemic, many people going through fertility care have found their clinics closed and cycles cancelled. This leaves those going through treatment in a challenging situation: with this cycle prematurely ended, any medications already used will have to be purchased again if embarking on a future cycle. That shoulders the individual with even more costly expenses. With Carrot Rx, we’re thrilled to be able to offer replacement medications for cycles cancelled due to COVID-19, making fertility care more affordable for everyone.
Deliver peace of mind while driving better clinical outcomes
We know that not every fertility journey goes according to plan. Carrot Rx is built to accommodate all of those bumps in the road as they come along.
- Dropped a medication vial and need to get a replacement delivered ASAP to keep your cycle on track? We’ve got you covered with complimentary same- and next-day delivery on virtually all medications.
- Nervous about giving yourself an injection for the first time? We have clinicians you can talk to and on-demand instruction videos.
- Running low on medication with no time to call and refill your prescription? We have worry-free refills that are automatically refilled and provide updates via text message.
With Carrot Rx, U.S. members get peace of mind knowing they're receiving the best care at the best price, with the added convenience and comfort of having a Carrot clinician at their fingertips.
Since we started Carrot in 2016, we’ve been laser-focused on our mission: fertility care for all. All of us at Carrot are committed to providing equal access to fertility care for everyone, everywhere — regardless of age, sex, sexual orientation, gender identity, or marital status, or geography. Carrot Rx is a huge step towards making fertility care truly accessible for everyone.